Frequently Asked Questions
Q: Where are you located?
A: Sun Terrace Hermiston is located in Hermiston, Oregon. Visit our map and directions page.
Q: How many apartments are at Sun Terrace Hermiston?
A: Sun Terrace Hermiston offers 78 private apartments.
Q: What sort of apartments and amenities are available?
A: We offer a variety of private suites. Our two bedroom, one bedroom and studio apartments feature private baths, kitchenettes, an emergency call system and cable television. See our Amenities.
Q: Do you offer church services and other religious activities at the site?
A: Yes, there is a weekly church service and transportation to various outside churches.
Q: What is your visitor policy?
A: We welcome and encourages visitors, including any pets that are on a leash. Visitors should be respectful of resident rights and not interfere with the plan of care. We do not have set visiting hours; however we do require all visitors to sign in at the front desk when they come and sign out when they leave. We encourage friends and family to come as often as they wish.
Q: May I bring my pet?
A: Yes! Small, housebroken pets are allowed in the apartments.
Q: Are personal possessions/furniture allowed?
A: We encourage residents to personalize their apartments with favorite treasured belongings.
Q: Do you offer transportation?
A: Yes. Transportation to various events is scheduled regularly and occasionally a special ride can be accomodated with an appointment only.
Q: Do you have hair care for residents?
A: A beauty/barber shop is located at Sun Terrace Hermiston.
Q: How many meals a day are included in the basic fee?
A: Our chef offers scrumptious meals three times daily in the dining room. Quality foods and menu selection is important for health and variety.
Q: How long may a resident stay in this community?
A: Resident needs can eventually move beyond Sun Terrace Hermiston’s license to care for them. Should this situation occur, residents may wish to move to a nearby Regency Pacific skilled nursing community such as Regency Hermiston to support an easy transition to a facility with different licensed care.
Q: What is assisted care?
A: Assisted care is designed for active seniors who either need, or feel they will need, help with everyday living. It provides assurance that help will immediately be available in case of emergency, which creates an energetic environment full of friends, good food, and activity.
Q: What assistance services do you offer?
A: Assistance services are very important to helping make living easy at Sun Terrace Hermiston. Please see Assisted Living Services for more information.
Q: Do you offer discounts, specials or promotions?
A: Yes! Check out our Internet Specials. Private pay residents also qualify for our Vacations Program, which allows assisted living residents to travel with assistance to another Regency Pacific Assisted Living community for one week at NO charge. See Our Community page for more information.
Q: How do I pay for care?
A: We accept private pay, long-term care insurance, and Medicaid. You may also make a payment by credit card or by check using our secure online payment form or pay by credit card or check at our community. Residents and their families also enjoy our Automated Payment Plan, which uses pre-authorized payments to automatically debit their Visa, Mastercard, or checking accounts for rent and assisted living services. Our bookkeeper is happy to assist you in gaining a basic understanding of managing the financial affairs of your loved one.
